You'll talk to the people who built it.
Open a thread inside the app and the people who make Bloompath answer it. You are notified when they reply, the thread stays with your account, and a request that belongs in the product gets built.
€90/month, your whole team, everything included.
Ask from where you work
The support thread is a screen in the app, not a form on a website. Write what is wrong or what you need, with the event or order you mean, and it stays with your account until it is closed.
Answered by the people who build it
There is no tier one. The reply comes from the team that writes the software, so the answer is either a fix, a workaround that works, or an honest no.
You hear when we reply
A push notification on your phone when the thread has a new answer, so you do not have to keep checking.
Missing something? Say so
Beta demand decides what gets built next: an invoicing provider, a price book for your market, a report. If it belongs in Bloompath, we build it — and we tell you when.
Setup and migration, together
The same thread is where we arrange your data import and your first weeks. Send your spreadsheets as they are; we sit on the first import with you.
Questions florists ask
How do I reach support?
From the support thread inside the app, or by e-mail at support@bloompath.eu. Replies come back as notifications in the app.
Who answers?
The people building Bloompath.
Is there a phone number?
Not a public one. Ask in the thread and we call you back when a call is the faster way.
How fast is a reply?
During the beta the team answers itself, usually quickly. We do not publish a response time we cannot keep.
Can I ask for a feature?
Yes. That is how most of the product got built.
Ask your first question from the app — the thread is already there.
Create your accountOpen beta — your first 90 days are free, no card. Missing something your studio needs? Tell us in the app; if it belongs in Bloompath, we build it.